Privacy Policies

When a connection is made to our web site, we collect some basic data about that connection. Connections are made from various sources including users, search crawlers, networked systems, and malicious bots. The vast majority of all web servers will, by default, log information about connections they receive, and this is the same information that we collect. This information includes such things such as includes IP address, visited web pages, and the name of your web browser.

This information is used for a range of purposes including quantifying the total amount of web traffic, counting the number of site visitors, and discovering sources of web traffic. It's also used for debugging and understanding the site's interaction with search bots and other bots. We do not use cookies to collect data. However, we do use cookies, and our cookie policy is available here.

We may collect data sent directly to us through any of our web forms. We also collect log data and HTTP meta-data when various actions are performed on our site. These actions include using out contact form, using voucher codes, downloading software, and activating software.

When you make a purchase, the payment processor requires you to fill in various forms. Some of this data are forwarded to us, and we use it to create an internal invoice that includes name, email address, payments made, products purchased, the country from which the purchase has been made along with one or two subdivisions (e.g. state, city, county), and the dates thereof. The payment processor may request your shipping address and forward it to us. We do not need (and don't record) street name, PO box, and zip, and it may be omitted for shipping purposes.

data collected by our web site are used for the following reasons: 1) To ensure web services are functioning properly 2) To improve security.

Payment-related data are used for the following purposes: 1) To identify and verify customers if they contact us with questions about a purchase they have made. 2) To comply with both local and foreign tax laws. 3) To help us understand our customer base and improve our marketing. We note that the payment processor has their own policies, and they send invoices to us via email.

IP address data are used for the following purposes: 1) To troubleshoot potential unforeseen technical problems with out services. 2) To help identify and combat software piracy. 3) To aid in identifying and thwarting attempts to compromise the security of our systems. 4) To help up better understand our customer base.

Sensitive details on payment are handled only by Paypal. Purchase-related data are stored offline. Purchase-related data is stored for an extended period of time as is required by EU regulations.

User data are generally never disclosed to third parties. There are a few hypothetical exceptions to this policy, and we think they are extraordinarily unlikely. The following are examples of the type of situation where an exception might be made: A court issues a subpoena and it compels us under law to release such data. We discover information that leads us to believe that a crime had taken place AND that the data we have is relevant.